How well do you know yourself? How well do you express yourself to others? What do you do under stressful circumstances? At the core of these answers is your emotional intelligence (EQ). The good news is that it’s not a fixed characteristic. The EQ-i 2.0 is a behavioral assessment that stresses you have the ability to adapt and change. Unlike general intelligence (IQ) and personality which are thought to be mostly fixed, the EQ-i 2.0 is the only valid emotional intelligence test that also assesses decision-making and stress tolerance. This workshop is designed to help participants gain insights from their assessment results and walk away with practical tools for improvement.


  • Define emotional intelligence
  • List the common characteristics of emotional intelligence
  • Interpret your personal EQ-i 2.0 report
  • Recognize the areas for development (both strengths and weaknesses) that will have the biggest impact for you
  • Discuss the ways that each element of EQ can be improved


  • What is emotional intelligence?
  • Why is EQ so important in today’s work environment?
  • What are the elements of EQ?
  • What can I learn from my report?
  • Which areas of EQ should I focus on for my development?
  • What can I do to improve my weaker areas or reduce the use of my stronger areas?

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